Privacy, AI processing, and account deletion.

This Privacy Policy explains how Glam AI handles information when you visit glamourai.net, contact support, or use app-related support resources.

The mobile app may process photos, videos, prompts, edits, account details, purchase records, device data, diagnostics, and safety reports so requested features and support can be provided.

Marketplace privacy labels and the in-app privacy policy may provide additional details for specific versions, regions, features, and platforms.

1. Information We May Process

Information may be provided directly by you, generated by app use, or received from marketplace and service providers.

Account identifiers, profile settings, login state, preferences, and account status
Photos, videos, audio, prompts, style choices, templates, generated outputs, and editing history used to provide creative features
Support emails, feedback, attachments, screenshots, screen recordings, and contact information
Purchase, subscription, credit, entitlement, cancellation, and refund information from Google Play or other authorized channels
Device, app version, diagnostics, crash, performance, approximate location, language, fraud prevention, and security information

2. How Information Is Used

Information is used to operate accounts, process creative requests, deliver AI features, maintain subscriptions, respond to support, improve reliability, protect users, and comply with legal obligations.

Aggregated or de-identified information may be used to understand performance, crashes, abuse trends, and product quality.

3. AI Features and Output Review

AI features may send uploads, prompts, style selections, generated outputs, and related settings to infrastructure providers or model providers so the requested result can be generated.

AI outputs may be inaccurate, unexpected, distorted, incomplete, or unsuitable. You are responsible for reviewing outputs before relying on them, publishing them, or using them commercially.

5. Retention

Information is retained for as long as reasonably necessary to provide the services, maintain accounts, support purchases, resolve disputes, prevent abuse, comply with law, and keep backups.

Retention periods may vary by data type, account status, marketplace requirement, security need, legal obligation, and backup schedule.

6. Account Deletion

Where accounts are available, account deletion should be started from the app's account, profile, or settings area.

Open the app, go to account, profile, or settings, choose the deletion option, review the notice, confirm the request, and complete any verification step shown in the app.

If you cannot access the in-app deletion control, email support with enough information to verify your identity and locate the account.

Some information may be retained where required for billing, marketplace records, security, fraud prevention, dispute handling, backups, tax, accounting, or legal compliance.

7. Contact

Privacy and support questions can be sent to contact@glamourai.net. Business correspondence can be sent to contact@glamourai.net.